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- Contact | Aced
Contact Us Have a question, need styling advice, or want to get in touch? We’re here to help. Fill out the form below or reach out via email, and our team will get back to you as soon as possible. First name* Last name* Email* Phone Submit
- Shipping & Returns | Aced
Shipping Policy A legal disclaimer The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy. Shipping Policy - the basics Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case. A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes. What to include in the Shipping Policy Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.
- Accessibility Statement | Aced
The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region. *Note: This page currently has several sections. Once you complete editing the Accessibility Statement below, you need to delete this section. To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site ”. Accessibility Statement This statement was last updated on [enter relevant date] . We at [enter organization / business name] are working to make our site [enter site name and address] accessible to people with disabilities. What web accessibility is An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies. Accessibility Adjustments on This Site We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option] . This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information] : Used the Accessibility Wizard to find and fix potential accessibility issues Set the language of the site Set the content order of the site’s pages Defined clear heading structures on all of the site’s pages Added alternative text to images Implemented color combinations that meet the required color contrast Reduced the use of motion on the site Ensured all videos, audio, and files on the site are accessible Declaration of Partial Compliance With the Standard Due to Third-Party Content [only add if relevant] The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name] . The following pages are affected by this: [list the URLs of the pages] . We therefore declare partial compliance with the standard for these pages. Accessibility Arrangements in the Organization [only add if relevant] [Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use] Requests, Issues, and Suggestions If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: [Name of the accessibility coordinator] [Telephone number of the accessibility coordinator] [Email address of the accessibility coordinator] [Enter any additional contact details if relevant / available]
- Terms & Conditions | Aced
Terms & Conditions A legal disclaimer The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions. Terms & Conditions - the basics Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on). T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure. What to include in the T&C document Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. To learn more about this, check out our article “Creating a Terms and Conditions Policy ”.
- Privacy Policy | Aced
Privacy Policy At ACED , your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website. 1. Information We Collect When you visit our site, we may collect: Personal details (name, email address, phone number, shipping/billing address) Payment information (processed securely via third-party providers) Device information (IP address, browser type, cookies, and usage data) 2. How We Use Your Information We use your information to: Process and deliver your orders Communicate with you about your purchase or inquiries Improve our website and customer experience Send marketing emails (only if you opt-in) 3. Sharing Your Information We do not sell your personal information. We only share your data with trusted third parties such as: Payment processors Shipping and logistics partners Marketing platforms (for email updates, if subscribed) 4. Cookies We use cookies to enhance your browsing experience, remember preferences, and analyze website traffic. 5. Data Protection We implement security measures to protect your personal data. However, no online transmission is 100% secure. 6. Your Rights You have the right to: Access your personal data Request corrections or deletion Opt out of marketing communications at any time 7. Changes to This Policy We may update this Privacy Policy occasionally. Changes will be posted on this page. 8. Contact Us If you have any questions, contact us at: 📧 Ace Group acegroup312@gmail.com
- FAQ | Aced
Frequently asked questions How can I contact customer support? You can reach us via email or through the contact form on our website. What are your customer service hours? Our support team is available Monday to Friday, 9 AM – 5 PM. What should I do if I receive a damaged item? Please contact us within 48 hours with photos of the item, and we’ll resolve it immediately. Can I change or cancel my order? Orders can only be changed or canceled within 24 hours of placing them. How do I know what size to order? We provide a detailed size guide on each product page to help you choose the perfect fit. How long does shipping take? Orders are processed within 1–3 business days, and delivery typically takes 3–7 business days depending on your location. Do you ship internationally? Yes, we offer worldwide shipping. Delivery times may vary based on your country. How can I track my order? Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery. What are your shipping fees? Shipping fees are calculated at checkout based on your location and order size. What if my order is delayed? While we aim to deliver on time, delays can happen. If your order takes longer than expected, please contact our support team. Do you accept returns? Yes, we accept returns within 7–14 days of delivery, as long as the item is unworn and in its original condition. How do I request a return? Simply contact our customer service team with your order number and reason for return. Do you offer refunds or exchanges? We offer both refunds and exchanges depending on your preference and product availability. How long does it take to process a refund? Refunds are processed within 5–10 business days after we receive and inspect the returned item. Are shipping fees refundable? Shipping fees are non-refundable unless the return is due to our error.
- Refund Policy | Aced
Refund Policy At ACED , we want you to feel confident with every purchase. 1. Returns Items can be returned within 7–14 days of delivery Products must be unworn, unwashed, and in original condition All original tags and packaging must be intact 2. Non-Returnable Items Items marked as final sale Worn, damaged, or altered items (not due to our error) 3. Refunds Once your return is received and inspected, we will notify you Approved refunds are processed within 5–10 business days Refunds are issued to the original payment method 4. Exchanges We offer exchanges for sizing or defects (subject to availability) If your preferred size is unavailable, a refund will be issued 5. Damaged or Incorrect Items If you receive a damaged or wrong item: Contact us within 48 hours of delivery Provide clear photos of the issue We will resolve it promptly at no extra cost 6. Return Shipping Customers are responsible for return shipping costs unless the item is faulty or incorrect Original shipping fees are non-refundable 7. Order Changes & Cancellations Orders can be changed or canceled within 24 hours of purchase After this period, orders cannot be modified 8. Contact Us For returns or inquiries, contact: 📧 Ace Group acegroup312@gmail.com
- No Trends, Just Truth
No Trends, Just Truth Real confidence is wearing your truth — not trends. Shop Now The Standout Collections You were never born to fit in Shop this colelction and wear Confidence Shop Now Shop Now Shop Now Most Wanted Our Story Aced didn't just start with clothes… it started with a feeling. That quiet frustration of standing in front of your wardrobe, knowing you have options, but none of them feel like you. The constant adjusting, overthinking, second-guessing — not because you don’t have style, but because nothing truly speaks for you. That was the moment this brand was born. We realized people don’t just need more outfits — they need pieces that say something before they even speak. Pieces that carry confidence, identity, and presence without forcing it. So we created The Stand Out Collection. Every design was built with intention — to help you walk into any room feeling sure of yourself, not because you’re trying too hard, but because everything about you just feels aligned. This isn’t about being loud for attention. It’s about being real… and being seen. When you wear this brand, you’re not just putting on clothes — you’re letting your confidence show up first. You’re letting your outfit speak, so you don’t have to explain yourself. Because the truth is… when you feel right in what you wear, you don’t chase attention — it naturally finds you. The Stand Out Collection is for those ready to stop blending in… and finally start showing up as themselves