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Frequently asked questions
You can reach us via email or through the contact form on our website.
Our support team is available Monday to Friday, 9 AM – 5 PM.
Please contact us within 48 hours with photos of the item, and we’ll resolve it immediately.
Orders can only be changed or canceled within 24 hours of placing them.
We provide a detailed size guide on each product page to help you choose the perfect fit.
Orders are processed within 1–3 business days, and delivery typically takes 3–7 business days depending on your location.
Yes, we offer worldwide shipping. Delivery times may vary based on your country.
Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.
Shipping fees are calculated at checkout based on your location and order size.
While we aim to deliver on time, delays can happen. If your order takes longer than expected, please contact our support team.
Yes, we accept returns within 7–14 days of delivery, as long as the item is unworn and in its original condition.
Simply contact our customer service team with your order number and reason for return.
We offer both refunds and exchanges depending on your preference and product availability.
Refunds are processed within 5–10 business days after we receive and inspect the returned item.
Shipping fees are non-refundable unless the return is due to our error.
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